Our business, in the open
Most agencies open with “trust us, we know the market”. We open with the ledger. Every figure on this page is drawn from our own management system — the same platform that feeds Rightmove and Zoopla — and refreshed daily. No ghost listings, no vanity numbers. The same data prices your property.
Who we are
London Rental Analysts and New-Build Specialists
Full Management is one inbox, one phone line, one workflow from move-in to move-out.
Find out moreHarvey W James is a London letting and property management agency for landlords and tenants who need more than a traditional local agent. We specialise in new-build and regeneration markets, where pricing, demand, affordability and future supply need deeper analysis than basic local comparables can give. Our approach is editorial and evidence-led: we study the data, read the patterns, question the obvious and translate market movement into clear, practical advice.
We have been Renters’ Rights Act 2025-ready since 1 May 2026. Under the post-RRA regime, the marketing price a landlord sets on day one is, in practical terms, the rent that property earns for the life of the tenancy. Rental bidding is banned RRA 2025 s.56, rent in advance can no longer mask weak affordability RRA 2025 s.8, and rent on an existing tenancy can rise only once a year, through the statutory notice route HA 1988 s.13. The day-one decision has to be right.
Our advice is informed by live market evidence — achieved lettings, portal enquiry trends, ONS rental statistics, affordability and crime data, transport connectivity, new-build supply pipelines and the performance of our own managed portfolio. For landlords that means stronger due diligence and sharper pricing before a property is listed; for tenants, a structured, compliance-first agency that understands the whole journey from application to move-out.
From our Stratford office — where the Elizabeth line, Jubilee, Central, Overground and DLR converge — we manage homes across London’s major rental, new-build and regeneration markets, with area-guide coverage spanning Zones 1–6. We don’t just let properties: we study the market, interpret the evidence and manage the operational detail.
The book
Where the 117 homes are.
Each dot is a real home we manage, at an approximate area-level position — we never pin an exact address. Colour is the area’s median rent. The strips alongside are the live rent range in every postcode district where we hold stock.
Positions are jittered for privacy. Median bands match the live Where We Manage map.
The Renters’ Rights Act 2025, priced in
Day-one pricing is the whole game.
Since 1 May 2026, the marketing price a landlord sets on day one is, in practice, the rent for the life of the tenancy. Five correction levers landlords used to rely on are gone — each one is on the statute book:
Bidding is banned. The advertised rent is the ceiling — no agent or landlord can accept a penny above it.
RRA 2025 s.56One rent review a year, and the Tribunal can only reduce. Section 13, Form 4A, two months’ notice — and the First-tier Tribunal can never set a higher rent than you proposed.
HA 1988 s.13Every tenancy is periodic from day one. Tenants may leave on two months’ notice, at any time, without a fee.
RRA 2025 s.1 s.20Rent in advance is banned beyond the first month — no premium can rescue a mispriced advert.
RRA 2025 s.8Section 21 is abolished. Possession now runs only through Section 8, ground by ground, with evidence.
RRA 2025 s.2Timing intelligence
August is the month.
Monday is the day.
“We do not say ‘spring is busy’. We say August has the highest enquiries-to-listings ratio of any month in our dataset.”
Demand bands from three years of our portfolio’s Rightmove and Zoopla listing-and-enquiry data, as published in our timing research: August peaks, late July to mid-September carries the shoulder, October and late January follow, December is the trough. We publish the bands; the full monthly series stays on the desk. Late January carries part of the October-tier demand.
What we charge
10% inc VATOne number, paid monthly, all-in.
No letting fee. No renewal fee. No rent-review fee. Nothing during a void. If a tenant leaves early, the unrecovered letting portion settles as a one-off catch-up when the next tenant moves in — the worked example is published.
The eighth member of the team
James.He answers only from our published pages.
Our AI property assistant books viewings into the same system this ledger reads from, speaks English and 中文 by voice and text, never quotes a rent that is not on a live listing — and always tells you he is an AI. The team is still the service. James is the front door.
Area guides
Thirty-three postcodes, written from the book.
Most area guides are written to fill a page. Ours are written to help landlords understand the market behind the postcode — using live rental evidence, achieved lettings, enquiry behaviour, affordability, transport, new-build supply and our own managed portfolio. Every area is a postcode where we currently manage homes, so we’re not simply describing locations — we’re reading how each market behaves, how tenants respond and what a landlord should weigh before pricing, letting or investing there.
How can we help you?
One workflow.Property ManagementView moreHARVEY W JAMESRentals.Central London.
New-build focus.Rental PropertiesView moreHARVEY W JAMESReporta repair.Same day.
Director-level.Report a repairView moreHARVEY W JAMESContact.Stratford.
One team.Contact UsView more
What our customers think
“Great service: fast replies, customer-centric, and supportive along each step in the process. Big shout out to Warren! Definitely recommend for expats or locals searching for an apartment in London.”
“Warren is the best agent in London I have ever seen. He helped my friend move in within 4 days, making things easy and simple and keeping everything smooth. Will definitely rent from him next time.”
“Warren P. has been a tremendous help throughout our process. As first-time renters and students we were inexperienced, but Warren patiently guided us through every step. We now absolutely love our flat in Canada Water.”
Latest Videos
Latest News
The numbers every landlord should ask a letting agent for
The short version When you interview a letting agent, you are usually shown one number: how many properties they manage. It is the easiest number to inflate and the least usef…
READ MORE
Meet James, our AI property assistant
Short answer We have added an AI assistant to every page of this website. His name is James, he is available at any hour, and you can type to him or simply talk to him out lou…
READ MORE
Void days are the landlord's money: how HWJ runs the major refresh
Short answer A property that sits empty for fifteen days on a £3,500 per month rent costs the landlord around £1,700 in lost rent, plus another £150 to £200 in council tax and…
READ MORE